Cancellation&Return&Change
Domestic
How can I return the product I purchased?
-For the return of the products you have purchased from www.yamangiyim.com.tr, you can send your return from any Sürat Kargo branch. In order to be able to return the product, you must deliver the product to the cargo company with the original invoice within 14 working days after receiving the product, when this period is exceeded, no return or exchange is made.
How many days is the return period?
-According to the "Right of Withdrawal Without Reason" article in the Consumer Law, you have the right to return the product within the first 14 (fourteen) working days from the date of receipt. There are no returns or exchanges without an invoice, so cargo without an invoice should not be received. You can call the Sürat Cargo courier to your address by specifying the customer code 1222870865 - Necdet Yaman on 0850 2020202 and send your return easily.
To which address will I send the product I will return?
-Return Address: "Necdet Yaman-Yaman Giyim, Akmescit Mah. Köprübaşı Cad. No: 38A 03100 Afyonkarahisar"
Will I pay the shipping costs for returns and exchanges?
-www.yamangiyim.com.tr return and exchange costs of your orders belong to us. You can call the Sürat Cargo courier to your address by specifying the customer code 1222870865 - Necdet Yaman on 0850 2020202 and send your return easily. You can also call a courier to your address via www.suratkargo.com. If you want to send your exchange or return cargo with another cargo company, please note that the shipping fee must be covered by you.
How long after the return will the refund be reflected in my account?
-www.yamangiyim.com.tr checks the compliance of the returned products with the return conditions. When your return reaches our warehouse, it will be examined in detail, and you will be informed by e-mail when it is accepted and your refund is made by us. The time for the refund to be reflected in your account is determined by the bank and we cannot intervene. The reflection period of the refund on your credit card may take 7 - 15 working days, depending on the working speed of your bank. For purchases made with payment at the door, the IBAN number must be forwarded in order for the refund to take place.
What are the return conditions?
-The product(s) must be sent to us unused, undamaged as a result of misuse, products that are not re-saleable are not accepted for return. The customer is obliged to return the product in the condition it was delivered to him, and in case of use, to compensate the loss in the commercial value of the goods due to use.
If the return of our evening dress products is returned within 3 days, the return is accepted. In order for the return to be approved, the security strip must not be broken.
After your product reaches us, it will be examined by the relevant departments and approved for its return. This process takes an average of 7 working days.
IT IS MANDATORY TO SUBMIT AN INVOICE IN RETURN PROCESSES.
How can I change the product I purchased?
- Change is made only in the color and size of the same product, if the desired product is available in stock. If the product to be exchanged is not in stock, the product price will be returned to you if the product is not exchanged. Only size and color changes are made for the products you buy from www.yamangiyim.com.tr. It must not exceed 3 working days for evening dresses and 14 working days for other products.
IT IS MANDATORY TO SUBMIT AN INVOICE IN ORDER TO MAKE A CHANGE.
How can I cancel my order?
-First of all, you should check your order from the "My Account" tab on your home page. If your order is not in the "Delivered to Cargo" status, you can send your request and the reason for canceling so that we can serve you better, by clicking the "Return requests" button in my account section or by sending an e-mail to [email protected].
Abroad
How can I return the product I purchased?
-For the return of the products you have purchased from www.yamangiyim.com.tr, you can send your return from any DHL EXPRESS branch. After receiving the product in order to be able to return; You must deliver the product with the original invoice to the cargo company within 14 working days, when this period is exceeded, returns and exchanges are never made.
How many days is the return period?
-According to the "Right of Withdrawal Without Reason" article in the Consumer Law, you have the right to return the product within the first 14 (fourteen) working days from the date of receipt. There are no returns or exchanges without an invoice, so cargo without an invoice should not be received. You can easily send your return with DHL EXPRESS.
To which address will I send the product I will return?
-Return Address: "Necdet Yaman-Yaman Giyim, Akmescit Mah. Köprübaşı Cad. No: 38A 03100 Afyonkarahisar"
Will I pay the shipping costs for returns and exchanges?
-www.yamangiyim.com.tr you are responsible for the return and exchange costs of your order. You can easily send your return with DHL EXPRESS
How long after the return will the refund be reflected in my account?
-www.yamangiyim.com.tr checks the compliance of the returned products with the return conditions. When your return reaches our warehouse, it will be examined in detail, and you will be informed by e-mail when it is accepted and your refund is made by us. The time for the refund to be reflected in your account is determined by the bank and we cannot intervene. The reflection period of the refund on your credit card may take 7 - 15 working days, depending on the working speed of your bank.
What are the return conditions?
-The product(s) must be sent to us unused, undamaged as a result of misuse, products that are not re-saleable are not accepted for return. The customer is obliged to return the product in the condition it was delivered to him, and in case of use, to compensate the loss in the commercial value of the goods due to use.
If the return of our evening dress products is returned within 3 days, the return is accepted. In order for the return to be approved, the security strip must not be broken.
After your product reaches us, it will be examined by the relevant departments and approved for its return. This process takes an average of 7 working days.
IT IS MANDATORY TO SUBMIT AN INVOICE IN RETURN PROCESSES.
How can I change the product I purchased?
- Change is made only in the color and size of the same product, if the desired product is available in stock. If the product to be exchanged is not in stock, the product price will be returned to you if the product is not exchanged. Only size and color changes are made for the products you buy from www.yamangiyim.com.tr. It must not exceed 3 working days for evening dresses and 14 working days for other products.
IT IS MANDATORY TO SUBMIT AN INVOICE IN ORDER TO MAKE A CHANGE.
How can I cancel my order?
-First of all, you should check your order from the "My Account" tab on your home page. If your order is not in the "Delivered to Cargo" status, you can send your request and the reason for canceling so that we can serve you better, by clicking the "Return requests" button in my account section or by sending an e-mail to [email protected].